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Management Systems

ISO 9001 | TickIT | EMS

ISO 9001


What is an ISO 9001 Quality Management System?

An ISO 9001 compliant Quality Management System (QMS) is a set of procedures developed, implemented and monitored to ensure that the processes used to provide services or to manufacture products meet customer expectations consistently and in the most efficient, cost-effective way.

ISO 9001 relies on a quality policy and a quality manual which defines management and employee responsibilities, procedures, work instructions and the system designed to guarantee a company's service/product quality goals. This QMS provides companies with a method for consistently improving both service and product quality; thereby surpassing customer expectations.

How can H.D. Management help you implement ISO 9001?

H.D. Management has a history of implementing ISO 9001 across client organisations that is second to none. We currently hold the United Kingdom record for taking a company through to successful ISO 9001 registration in the shortest time (16 weeks), which we achieved with a team in The Royal Bank of Scotland plc. No other management consultancy can provide our unique mixture of experience and expertise in implementing ISO 9001.

TickIT ISO 9001 model

What is TickIT?

TickIT is the ISO 9001 model for companies involved in software design and development. It defines the implications of ISO 9001 within a software environment. H.D. Management consultants include some of the world's leading experts on TickIT.

ISO 14001/EMAS


What is an Environmental Management System?

ISO 14001 & Eco-Management and Audit Systems (EMAS) are two of the most comprehensive Environmental Management Systems (EMS) popularly recognised on an international basis. Their universal adoption is indicative of the effectiveness with which registration publicly demonstrates a commitment to environmental concerns, equipping the organisation with both a valuable management system and a most powerful marketing tool.

Logically, this would seem most applicable to manufacturing operations. However the process of implementing and maintaining an EMS highlights opportunities for significant cost savings regardless of industry sector.

How can an EMS help you?

An EMS helps you to:

  • Manage environmental risk
  • Reduce costs
  • Gain competitive edge
  • Minimise environmental impact

What is the H.D. Management process?

The process involved in implementing an EMS will include:

  • Creation of an 'Environmental Policy'
  • Evaluation and recording of the operation's environmental aspects/effects
  • Setting of measurable goals and targets that will comply with legislation
  • Documentation of policy objectives and proposed action
  • Audit and review of policy

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